Shipping costs

Shipping to the EU countrie

SHIPPING RATES AND TIMES

Shipping rates are applied per order. The exact shipping rates depend on the country of delivery. 

Bellow you can find the countries to which Pacifique Sud delivers as well as the Shipping Rates and the Delivery Times.

Portugal (Mainland/Islands) FREE 3 to 5 working days 
Spain  7€ 3 to 5 working days 
Other Countries (EU)   1 iten 10€ 2 itens or more 15€ 3 to 5 working days  

Shipping to countries outside the European Union may vary according to the destination. Know more on  "Countries outside the EU".

Shipping and returns are managed by CTT Expressofor all European Union Countries andfor Portugal. 

FREE RETURNS FOR ALL ORDERS. 

DELIVERY OUTSIDE THE EU
Conditions of shipment to countries outside the European Union
Delivery costs for non-EU countries may vary by destination. These values are calculated after finishing your order - contact us at: geral@pacifiquesud.pt

All purchases with delivery in a country outside the European Union, will be made through CTT Expresso.

1. Possible delays:
When the order arrives in the country of destination, it may be subject to customs clearance procedures, which may cause delays beyond the original delivery estimate.
2. Return:
To return an order you must always contact Pacifique Sud within 30 days from the date of receipt of the order. The articles may not have been used, altered or washed and should have all origin labels. To return the order, you must contact a carrier that picks up the goods at your address and sends them directly to the address provided by Pacifique Sud. It is your responsibility to ensure that the order arrives at Pacifique Sud.

3. Refund and processing time:
Once the order arrives at Pacifique Sud, and if it complies with the return conditions, the refund will be made by the same payment method within a maximum period of 15 working days. Once the chargeback has been made you will be notified by email to the address you left us in your account. Once your bank receives reimbursement information from Pacifique Sud it may require additional days to process and complete this transaction for your account. Please note that any fees and taxes that have been paid either with the shipment or with the return of the order will not be reimbursed